Shipping policy

Shipping Policy

At Veltreo International, we aim to deliver your orders quickly, safely, and in perfect condition.
Please take a moment to read our simple shipping guidelines below 👇

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🚚 Order Processing

• All confirmed orders are processed within 1–2 working days after payment is received.

• Orders are  shipped or delivered on Sundays or public holidays (but it will take some extra Days to deliver) 

• You will receive an email or WhatsApp update once your order has been dispatched.

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📦 Delivery Time

• Most orders are delivered within 4–7 business days, depending on your location.

• Delivery may take a little longer for remote or rural areas.

• We work with trusted courier partners to ensure safe and timely delivery.

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🌍 Shipping Locations

• We currently ship across India.

• International shipping will be available soon.

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💰 Shipping Charges

• We offer Free Shipping on selected products.

• For other items, shipping charges (if any) will be displayed at checkout before you confirm your order.

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🔎 Order Tracking

• Once your order is shipped, you will receive a tracking link via email or WhatsApp to follow your delivery in real time.

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⚠️ Delays or Issues

• In case of courier delays or unexpected issues, our support team will keep you informed.

• If your package arrives damaged, please take a photo and contact us immediately at
  ✉️ veltreointernational@gmail.com or 📞 +91 96259 74548

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🛍️ Important Notes

• Please make sure your shipping address and contact number are correct before placing the order.

• Once dispatched, the courier company is responsible for delivery; however, we’ll help you track or resolve any issue.

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📍 Veltreo International
28/82, Ground Floor, 28 Block, West Patel Nagar, New Delhi – 110008
✉️ veltreointernational@gmail.com | 📞 +91 96259 74548